It is another chaotic day with sticky notes everywhere! You manage a marina with 275 wet slips and 125 dry slips. One customer is yelling because someone else is in his slip. A few more unhappy customers are agitated because they made a reservation by phone, but there is no space available upon arrival. Employees are looking through tons of sticky notes to determine where each customer is supposed to be. Other customers are refusing to pay because they said they already paid, even though you can find no record of payment. It’s PURE CHAOS, and one employee just ran out the door yelling, “I quit!!!!”.
No more chaos! Yes, it’s time to get some help! The proper software solution can help you streamline your reservation processes by automating this functionality for you!
Scribble Software’s solutions can help you streamline your reservation processes by:
Automating the reservation process – no more haphazard manual processes!
Provides automatic suggestions when booking a reservation. Our cloud solution, MARINAGO Office, includes automatic suggestions. For example, it locates the most appropriate space based on the vessel’s properties. Also, preferred transient spaces will show at the top of the list based on availability and vessel properties in the search criteria.
Allows users to make reservations from the visual map, whether MarinaOffice desktop solution or MARINAGO Office, cloud solution.
Offers multiple ways for your customer to create reservations themselves. Our cloud solution, MARINAGO Office, provides three ways to make online reservations.
Customers can create a reservation straight from your website.
Customers can sign into the customer portal and make a reservation from their personal account.
Customers can create a reservation from an integrated booking service.
Puts the actionable data at your fingertips! Your users can view a dashboard of daily arrivals and departures. This helps the user to know who to check in and check out each day.
Provides the ability to automatically create rental contracts for reservations and sends them to the customer for e-signature.
Gives you the ability to require reservation deposits and record them.
Automates invoicing and payment process.
Centralizes and organizes the data for you.
Makes it easy for all your users to make reservations. The Wizard-based reservation process in MARINAGO Office provides “guided steps” to simplify the reservation process.
You don’t have to live in chaos! We are here to help you choose the right solution for your business needs, whether desktop or cloud. Then, after you have selected the solution, we don’t abandon you. We are here to help you be successful in using our solutions, with onboarding and training services with one-on-one technical training services. We also empower you and your staff with a plethora of knowledge, tips, videos, and more in our Customer Online Academy for the products you choose.
Please check our blog and social media in the coming weeks for specific details on how Scribble Software’s solutions help your team streamline particular business processes, including invoicing, reservations, point-of-sale transactions, and more!
Contact our Sales Team directly at (804) 427-8100 x7 or email@example.com and learn how Scribble Software’s solutions can help you provide the best customer service possible!