"Take it easy, and remember, 'Easy is Right.'" - Rajneesh
Managing reservations and occupancy is critical to the marina and space management business.
Whether you are making a reservation for someone to stay in one of your wet slips a week from now or checking someone into a slip right now, you still need to verify you have available space. That is the common functionality between a reservation and checking someone in immediately.
Let's look at the steps your staff would take to make a reservation for a customer for next month versus checking someone into a slip today.
Scenario 1: Make a reservation for next month.
Step 1: Check for availability
Enter the reservation dates, rental type (wet slip, dry storage, etc.), vessel and utility parameters, type of reservation (transient, recurring, seasonal), customer information, etc.
Step 2: Available spaces will appear on the screen.
Step 3: Select the space for the reservation.
Step 4: Summary confirmation and cost of the reservation is displayed on the screen. When the reservation is saved, an email and/or text is sent to the customer.
Scenario 2: Check a new customer who does not have a previous reservation into a space today.
The system will first check for availability, the same way you checked for availability to make a reservation in Scenario 1 above. So, you would repeat steps 1 – 4 above. When you reach step 4, you can immediately check someone into the space if the reservation date is today.
As you can see, the first steps for both scenarios above are exactly the same, which is why MARINAGO Office streamlined and combined both processes under Reservations.
Almost all quality improvement comes via simplification of design, manufacturing…..layout, processes, and procedures. – Tom Peters
The world is complicated enough. Let MARINAGO Office make your work a little easier by helping you find the right spaces for your customers. It's that EASY!
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Scribble Software solutions are built around the marina industry. Therefore, the functionality included in our solutions directly relates to your business needs. Give your team members the tools to do the work you hired them to do successfully.
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Please continue to check our blog and social media in the previous and coming weeks for specific details on how Scribble Software's solutions help your team streamline particular business processes, including reservations, fuel purchases, and more!
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